REFUND POLICY

Last updated April 26, 2025

At Blurby AI, we're committed to ensuring your satisfaction with our product. We offer the following options to help you make an informed decision:

1. Free Trial: We offer a free plan, allowing you to experience our product before committing to a paid subscription. This gives you the chance to explore our features and assess whether our service aligns with your needs.
2. Extended Evaluation Period: Even after making a purchase, we provide a 2-day period to explore the full range of our service. If you determine that our product does not meet your expectations within this time, you may request a refund.

Refund Procedure

If you are not satisfied with our product during the first 2 days of your paid subscription, you may request a refund by contacting us at support@getblurby.com. Kindly include a brief explanation of the reason for your request. Each refund request will be carefully evaluated on an individual basis.

Issue Resolution

We value your feedback and are committed to enhancing your experience. Should you encounter any issues with our product, we encourage you to contact our support team at support@getblurby.com before considering cancellation. Our team is dedicated to resolving any concerns you may have, ensuring that you get the most value from our service.

Cancellation Procedure

You may cancel your subscription at any time by logging into your Blurby AI account and selecting the 'Manage Subscription' option. Follow the prompts to complete the cancellation. Your subscription will remain active until the conclusion of the current billing cycle.